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Our Values

Direct Hot Tubs is a Family owned business established in 2004.

• We are passionate about hot tubs and the health and social benefits they offer.
• We believe in making hot tubs affordable to ordinary families.
• We will offer our products at the best possible prices.
• We will make it easy and hassle-free for you to buy and own a hot tub.
• We don’t hard sell; our staff are here to offer friendly, expert and impartial advice.
• We will help you choose the right hot tub and any other products you need to complete your spa experience.
• We will give you all the after-sales assistance and technical support you need.

Why Buy From Us?

There are lots of great reasons why you should buy a hot tub from Direct Hot Tubs. Here are just a few things that make us stand out from the crowd:

Lowest Price Promise

We believe our products are the best-priced in the country. We’re so sure about this that if you find a cheaper hot tub with matching specifications, finance package and comparable service conditions, we’ll match the price or refund the difference. You can’t say fairer than that!

No Compromise On Quality

Don’t be fooled by our prices – they DON’T reflect the quality of our products! Our hot tubs are designed to last a lifetime and are built to the highest standards, using the best quality materials and components. That’s why we’re happy to offer a comprehensive warranty package with each hot tub.

Cabinets & Bases Supplies As Standard

Would you believe that some of our competitors sell their hot tubs without a base, leaving the spas unprotected from the elements and other damage? All our hot tubs come with an ABS base as standard, which insulates the hot tub as well as protecting it. This stops heat escaping, reducing your energy bills. We also supply PVC cabinets as standard. These don’t need varnishing, so they’re easier to maintain than wooden cabinets.

Aftercare & Warranty Packages

Our trained staff are always on hand to offer help, advice and technical support with your hot tub. Your new spa will also be covered by our comprehensive parts & labour warranty packages, which include as standard:

• 2 year shell structure warranty
• 2 year shell surface warranty
• 2 year cabinet/skirting warranty
• 2 year major component warranty
• 1 year other component warranty
• 1 year cover warranty

For the full warranty agreement, please see our Terms and Conditions.